FAQ

Q: What is Grim Label?

A: Grim Label is a  Clothing brand that offers a unique collection of clothing and accessories inspired by urban culture.

Q: What payment methods do you accept?

A: We accept payment via major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Q: What is your shipping policy?

A: We offer free standard shipping on all orders within the United States. International shipping rates vary depending on the destination. Please see our Shipping & Returns page for more details.

Q: What is your return policy?

A: We accept returns on all unworn and unwashed items within 30 days of purchase. Please see our Shipping & Returns page for more details.

Q: How do I track my order?

A: You will receive a tracking number via email once your order has been shipped. You can use this number to track your order on our website or on the carrier's website.

Q: How can I contact customer service?

A: You can contact us via email at James@grimlabel.com or by using the contact form on our website. We typically respond to inquiries within 24-48 hours.

Q: Do you offer wholesale or bulk discounts?

A: Yes, we offer wholesale and bulk discounts for large orders. Please contact us at James@grimlabel.com for more information.

Q: Are your products ethically made?

A: Yes, we prioritize ethical manufacturing practices and ensure that all of our products are made in factories that meet our standards for fair labor practices and environmental sustainability.